Macrocognition Metrics and Scenarios: Design and Evaluation for Real-World Teams

Macrocognition Metrics and Scenarios: Design and Evaluation for Real-World Teams translates advances by scientific leaders in the relatively new area of macrocognition into a format that will support immediate use by members of the software testing and evaluation community for large-scale systems as well as trainers of real-world teams. Macrocognition is defined as how activity in real-world teams is adapted to the complex demands of a setting with high consequences for failure. The primary distinction between macrocognition and prior research is that the primary unit for measurement is a real-world team coordinating their activity, rather than individuals processing information, the predominant model for cognition for decades. This book provides an overview of the theoretical foundations of macrocognition, describes a set of exciting new macrocognitive metrics, and provides guidance on using the metrics in the context of different approaches to evaluation and measurement of real-world teams.

Dr. Emily S. Patterson conducts research to improve the performance of real-world teams in complex, socio-technical settings, including healthcare, military, intelligence analysis, space shuttle mission control, emergency response, and emergency call centers. She is an assistant professor in the Health Information Management and Systems Division at The Ohio State University Medical Center, School of Allied Medical Professions.. In 2004, Dr. Patterson received the Alexander C. Williams, Jr., Design Award from the Human Factors and Ergonomics Society for identifying nursing ＂workarounds＂ that reduced the effectiveness of a barcode point of care system in reducing medication errors in 128 medical centers. Dr. Patterson serves as Associate Editor for IEEE Transactions on Systems, Man, and Cybernetics: Part A, serves on the Editorial Advisory Board for the Joint Commission Journal on Quality and Patient Safety and the Advisory Committee for the Center for Innovation of the National Board of Medical Examiners, and previously served as Centers Communication Advisory Group Member for the Joint Commission International Center for Patient Safety. Dr. Janet E. Miller is a Program Manager in the Air Force Research Laboratory’s Sensors Directorate at Wright-Patterson AFB, Ohio. Dr. Miller received a Ph.D. in Industrial and Systems Engineering from The Ohio State University in 2002. Dr. Miller is advancing the state-of-the-art in macrocognition research and application in military situations.