The Future of Retail Banking in Europe: A View from the Top

Within Europe, the banking sector is commencing a period of considerable change and consolidation. Advances in technology, competition from the non-banking sector, the introduction of the Euro, a European Central bank and, possibly, pan-European Regulation, combined with the challenge from US banks, increased mergers and changing practices means 21st century banking is changing immeasurably. The Future of Retail Banking in Europe is written in an accessible style by Oonagh McDonald and Kevin Keasey, two of the leading authorities in the field and includes:

• In-depth analysis of the banking structures in all the major European markets.
• Foreword by Guy Warren, Head of Banking, Europe, Unisys Corporation
• Unique insights into the industry from the CEOs of major European banks.

  The challenges being faced in the industry and predictions into what the future holds for retail banking in Europe.

  This book will be essential reading for middle and senior managers in the banking and financial service sectors, both suppliers and investors in the banking sector, and MBA students.

Dr Oonagh McDonald has been a director of the Financial Services Authority and its predecessor, the SIB, since 1993. She is also a director of the Investors’ Compensation Scheme, an advisor to HSBC, an Honorary Fellow of London School of Economics and editor of the Journal of Financial Regulation and Compliance. In addition she currently runs a management consultancy with major financial services companies, government bodies and the ICAEW amongst her clients. Her varied and distinguished career includes: MP (with Treasury responsibilities), Academic (Bristol University) and company director. She is the author of two books and many papers and monographs.

Kevin Keasey is Professor of Financial Services at the University of Leeds and Director of the International Institute of Banking and Financial Services. He has written 8 books and more than 60 papers and is on the editorial boards of a number of journals; he has also directed several major research projects. He has extensive experience as a non-executive director with a number of companies and is also executive director of a management consultancy firm. Kevin has been an advisor to various governments and to a number of blue chip companies.