商務英語聽說

Umt 1 Selhng Yourself
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Meeting and greeting a stranger
Dialogue 2 Making introduction in a business setting
Useful Expressions for Business Greeting and Introduction
Speaking Practice

Unit 2 New Patterns of Working
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Benefits and challenges of job sharing
Dialogue 2 Teamwork
Useful Expressions for Talking about Jobs
Speaking Practice

Unit 3 Job Interview and Recruitment
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Job interview
Dialogue 2 Career objective
Useful Expressions for Business Interview and Recruitment
Speaking Practice

Unit 4 Career Development and Appraisal
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 A performance review meeting
Dialogue 2 After performance review meeting
Useful Expressions for Performance Appraisal Meetings
Speaking Practice

Unit 5 Office Jobs and Etiquettes
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 First clay of work
Dialogue 2 Office lunch
Useful Expressions for Office Rules and Etiquettes
Speaking Practice

Unit 6 Receiving Clients
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Calling and receiving a client at a banquet
Dialogue 2 Saying farewell with clients
Useful Expressions for Receiving Clients
Speaking Practice

Unit 7 Business Calls
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Deliveries and suppliers
Dialogue 2 Placing an order
Useful Expressions for Telephone English
Speaking Practice

Unit 8 Business Travel
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 The first business trip
Dialogue 2 A business travel
Useful Expressions for Business Travel
Speaking Practice

Unit 9 Marketing Strategy
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Market research
Dialogue 2 Sales promotion
Useful Expressions for Marketing
Speakinq Practice

Unit 10 Product Launch
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Introduction of presentation
Dialogue 2 Body of presentation
Dialogue 3 Conclusion of presentation
Dialogue 4 Discussing items
Useful Expressions for Business Presentations
Speaking Practice

Unit 11 Business Negotiations
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Negotiating discount
Dialogue 2 Negotiating on terms and conditions of the contract
Useful Expressions for Business Negotiations
Speaking Practice

Unit 12 Complaints and Disputes
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Dealing with an angry client
Dialogue 2 Dealing with unhappy employees
Useful Expressions for Making Complaints and Apologizing
Speaking Practice

Unit 13 Business Meetings
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Booking the conference room
Dialogue 2 Chairing a meeting
Useful Expressions for Business Meetings
Speaking Practice

Unit 14 Company Result
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Shareholders
Dialogue 2 Presenting annual report to staff
Useful Expressions for Description of Trend
Speaking Practice

Unit 15 Global Business
Lead-in
Listening Practice
Situational Dialogues
Dialogue 1 Market entry
Dialogue 2 Company relocation
Useful Expressions for Global Business
Speaking Practice

References